Identity · access · lifecycle automation

I turn access work into reliable automation.

I’m Brandon Richardson, a systems administrator who builds practical identity lifecycle and access solutions across Entra ID, Okta, Microsoft 365, SSO, SCIM, and connected SaaS systems.

Explore selected work Download résumé

Birmingham, Alabama
Human-approved, API-driven
Open to technical opportunities

1–2 minProvisioning, down from ~1 hour

300+ usersOkta authentication moved to Entra ID

SSO + SCIMAutomated SaaS provisioning

~3 yearsProvisioning service in production

Profile

Identity work that starts with the real access process.

My work sits where identity, business process, and automation meet: understand who should approve access, map the lifecycle, automate the repeatable execution, and make exceptions visible to the team.

I’ve delivered user provisioning, identity-source migration, SSO and SCIM enablement, HR-to-directory synchronization, Microsoft 365 automation, and connected SaaS workflows. My infrastructure background helps me carry those solutions all the way into reliable production operations.

Discover before buildingKeep approval humanAutomate repeatable accessDocument exceptions

Experience

From access tickets to identity systems.

Progression from hands-on support into identity lifecycle, access provisioning, directory integration, and production automation.

2022 — PRESENTDaxkoBirmingham, AL

Systems Administrator

Promoted from IT Administrator in 2024

Design and operate identity lifecycle, access automation, endpoint, and SaaS systems for an internal IT organization.

Built a Jira-driven provisioning service with FastAPI, Microsoft Graph, and PowerShell that reduced new-user setup from about one hour to 1–2 minutes.
Built a scheduled Go service that synchronizes HR data into Entra ID with logging and change auditing.
Helped migrate Okta authentication from Active Directory to Entra ID for 300+ users and automated 1Password provisioning with SSO and SCIM.
Implemented Microsoft 365 and Entra ID components for a Salesforce Contracts integration and handed the solution off for validation.

JAN — AUG 2024FreelanceRemote

Information Technology Specialist

Client services

Guided email and productivity-platform migrations across Google Workspace, Microsoft 365, IMAP, and Exchange Online while resolving DNS and email-authentication issues.

2022Computacenter / Mercedes-BenzVance, AL

IT Shopfloor Technician

Resolved hardware, software, mobile-device, printer, access, and connectivity issues in a high-uptime manufacturing environment supporting 500+ devices.

2019 — 2022Batteries PlusHomewood, AL

Lead Technician / Manager

Diagnosed and repaired mobile devices, led store operations, resolved customer issues, and coached junior technicians.

View earlier experience

Digital Marketer · Freelance2017–2019 Managed DNS and nameserver configurations and resolved client email-deliverability issues.

Technical Specialist · Ricoh Americas2015–2017 Supported technical workflows and secure client-data handling in a HIPAA-conscious environment.

Photo Technician · Walgreens2013–2015 Troubleshot equipment and guided customers through technical workflows.

Selected work

Case studies with measurable outcomes.

Identity and access projects lead the story. Representative work is anonymized to protect employer and client information while preserving the problem, approach, and verified result.

Employee lifecycle automation

From an hour of account setup to a 1–2 minute workflow.

Designed a centralized, Jira-driven provisioning service instead of a collection of disconnected scripts. The system validates requests, orchestrates identity and SaaS actions, logs results, and routes failures for human review.

~60 min → 1–2 minProvisioning time

~3 yearsProduction history

FastAPI
Microsoft Graph
PowerShell
Docker
PostgreSQL

Read full case study ↗

Identity modernization

Moving authentication to Entra ID and automating downstream access.

Helped transition Okta’s authentication source from Active Directory to Entra ID for more than 300 users, then automated 1Password provisioning through SSO and SCIM so access could follow the identity lifecycle.

300+ usersAuthentication transition

SSO + SCIMAutomated provisioning

Entra ID
Okta
1Password
SSO
SCIM

See experience context ↓

Acquisition migration

Microsoft 365 cutover with no mail downtime.

Owned the email migration for a newly acquired 40-person organization, moving approximately 200 GB while Google Workspace remained active. Phased synchronization, forwarding, aliases, and MX cutover kept mail flowing throughout.

40 usersMigrated

200 GBEmail moved

Google Workspace
Exchange Online
DNS
Microsoft 365

Read full case study ↗

Capabilities

Identity is the system. Automation is the leverage.

Most valuable where identity, access, APIs, SaaS platforms, and operational workflow meet.

Identity & access

Entra ID · Okta · Microsoft 365 · SSO · SAML · SCIM · MFA · RBAC · User provisioning · Group and license automation

Lifecycle automation

Joiner workflows · HR-to-directory sync · Approval-aware access · Microsoft Graph · Jira automation · SaaS provisioning · Exception handling

Engineering & integration

Python · Go · PowerShell · FastAPI · REST APIs · PostgreSQL · Docker · Linux · Nginx · CI/CD

Supporting platforms

Exchange Online · Google Workspace · Intune · Jamf · Windows · macOS · DNS · Email security · Technical documentation

Education

Engineering foundations.

AUBURN UNIVERSITY · 2013

Bachelor of Science

Civil Engineering

Let’s connect

Have an identity or access problem worth solving?

I’m interested in identity, access, automation, systems, and solutions-focused roles where practical engineering can make a visible difference.

brichardson2x@gmail.com (205) 422-5522 LinkedIn ↗ GitHub ↗